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Return Policy

 

Return Policy for Cameras, Camcorders, and Lenses

We have a 10 day return policy for defective and non defective items. You can return or exchange your order within 10 days of receipt.

You can contact our customer service at 1-844-597-1740  to set up the return or exchange. 

Any order that is refused will be charged a 15 percent restocking fee. If you want to cancel your order after it  already has shipped do NOT refuse the shipment please contact us for an RMA once it has been delivered or else you will be charged a 15 percent restocking fee

 Rebate forms must be blank, UPC codes must be on the product and the unit must be in mint condition or else we cannot accept your return. Please do not write anything on the manufacturers box. Include a copy of your invoice and RMA that we email to you.

 We are not responsible for lost or damaged packages so please be sure to ship your return back to us with a insured tracebale method. Please be sure to keep record of your return tracking information.

Once the return is received and inspected by our shipping warehouse a refund will be issued within  2--3  business days to the same original form of  payment.

 

Return Policy For Defective Items .

You can return or exchange a defective product within 10 days of the date you received it.  If the item is defective we will pay for return shipping and there is no restocking fee. You will receive a full refund or if you are exchanging we will ship you a replacement as soon as we get the defective product back

 

Return Policy For Non Defective Items 

If your item is not defective and you want to return it , you may do so within 10 days of receipt. You will need to send the product back at your own cost and you will be charged a 15 percent restocking fee. Shipping , handling and isurance charges are not refundable.

 

Return Policy for Projectors

Projectors are final sale so please be sure that you order the correct model.

Projectors are only returnable if it arrives physically damaged. If the unit does arrive physically damaged please contact us within 48 hours of receipt. to set up a return or exchange. If you contact us after 48 hours of receipt we cannot gurantee an exchange.

If your projector is defective please contact us right away so that we can set up a service call with the manufacturer for you.

 

Extended Warranties

Extended warranty plans are  pre registered to your unit upon order confirmation ,so therefore they can only be cancelled within 24 hours from when we bill your credit card.

 

Refusing or Cancelling a Shipment 

Once and order has been shipped and is enroute to you we cannot cancel your order. You can contact us once you receive it to set up a return or exchange.

Any refused order is will be charged a 15 percent restocking fee.

 

 

 

 

 

 

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