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Shipping Info

All online and phone orders will be shipped  within 24-48 business hours from when we bill your account.
If your item is on order or your item is a special order  we will notify you in advance on the anticipated ship date.
Tracking information can take up to 24 hours from when the order is shipped to be updated into the system.
All  are submitted to our security team  for fraud verification  before we ship the order, because unfortunately there is a high rate of online fraud and identitity theft going around .
You may receive an email or phone call from our verification team for fraud and security reasons before your order is shipped requesting additional information
We reserve the right to cancel any order for verification purposes.
All shipments require a signature.
You will be emailed tracking information once your order ships  so that you can arrange for yourself or a cosignee to be available to sign for delivery.
Once and order is shipped we cannot cancel the shipment. In addition , the shipment cannot be rerouted to another address unless the address change approved by our verification department. All  package reroutes are subject to a reroute fee , we will notify you of the fee beforehand
If you order is being shipped to a freight forwarder we advise you to insure the package with them as well because once they receive and sign for the package we are not responsible for any lost or damage claims .
All shipping rates are calculated based on the items in the shopping cart and shipping destination. 
All orders are shipped ground . Our free standard ground shipping takes 7-14 business days. We do have different upgraded and express shipping methods at an additional cost if needed. Please contact one of our staff members for more information 
If you are shipping to Alaska or Hawaii there may be an additional shipping charge , we will contact you to inform you of the charge.
We do apologize for any inconvenience however we do not ship internationally at this time.



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